Συχνές Ερωτήσεις

Are your diamonds certified?
Many diamonds are accompanied by recognized grading reports. The maison can explain what your certificate means and how the diamond performs in real light.

Do lab-grown diamonds look different from natural?
Visually, they can be identical. The difference is origin—not sparkle.

Can I customize a ring setting?
Yes. Many designs can be adapted in metal, diamond size, and detail.

Do you offer engraving?
Engraving may be available for select pieces. Personalized items may be final sale.

How do I know my ring size?
Use the Ring Size Guide, choose “Not sure” where available, or contact the maison for discreet help.

Can my ring be resized later?
Often yes, depending on design and stone layout. Some eternity styles have limitations.

How long will my order take?
Lead times vary by piece and customization. A clear estimate is provided during checkout or by the maison.

Is shipping insured?
Shipments are arranged securely with tracking. Insurance availability depends on destination and carrier terms.

Do you ship internationally?
International shipping may be available depending on destination.

Will I pay duties/taxes?
It depends on your country. Local authorities may charge duties/taxes upon delivery.

Do you offer aftercare services?
Yes—cleaning, checks, and guidance are available to keep your piece radiant.